This article is written by Mercy S.
The aim of this short piece is to help you improve your communication skills while you are on call. It briefly highlights some of the common mistakes people make everyday.
Do not say: I saw your missed call
Say: I missed your call
Do not say: Your voice is cracking
Say: The line is breaking
Do not say: Flash me
Say: Give me a drop-call, beep me or give me a beep
Do not say: I am hearing you
Say: I can hear you
Do not say: Come again
Say: I can’t hear you.
Etymologically, the word telephone comes from Latin and Greek.
Tele in Latin means ‘distance‘ and phone in Greek means ‘sound‘ so the compound word becomes
‘distance sound’ TELEPHONE.
Now you know better.